The benefits of upgrading to Endpoint Protection 14 go well beyond the end of virus definition updates, security updates, and technical support for version 12.x. All other requests for support will be denied.
If a problem does occur, your only course of action with Technical Support will be to upgrade to Endpoint Protection 14.Endpoint Protection 12.x will no longer be supported by Technical Support.Intrusion Prevention, Proactive Threat Protection and all other content will not be available for download through any means.This is not a recommended or supported configuration, and should only be considered to maintain protection while completing the upgrade to SEP 14. Endpoint Protection 12.x clients can still obtain virus definitions from a 14.x Endpoint Protection Manager.Endpoint Protection 12.x clients will no longer be able to download updates from Symantec LiveUpdate or an internal LiveUpdate Administrator.
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